Check imaging offers a wide range of document imaging systems for financial institutions, designed to simplify teller processing. Sold by software providers, discovering which features of bank check scanners prove to be valuable will assist you with making the correct choice for your corporation or branch.
Reliable
Teller automation is a vital function in our everyday world, providing confidential transactions that are cost-effective for banks, and convenient for customers. Since nearly every adult in our country relies on a financial institution for cashing services, bank check scanners need to be extremely reliable, with precise accuracy during processing. Reputable companies will be honest about their warranty return rates, giving you an inside peek at how often a scanner lets businesses down, or holds up its end of the bargain successfully, every time. Scanning malfunctions lead to errors, a teller that cannot service the public and a greater employee turnover rate. When customers cannot rely on a financial institution to process their checks the moment they need them cashed or deposited, they become irritated and often seek other options.
Adaptive Thresholding
Adaptive thresholding is a feature that allows tellers to capture images in multiple settings to provide the highest quality bitonal image available. The scanner uses advanced technology to automatically select the image with the most clarity, allowing tellers to focus on time-sensitive customer service issues rather than worrying about errors caused by blurry pictures. Four different magnetic algorithms are used to scan and verify documents for proper record keeping. The device compares both the magnetic and optical readings to reach the best decision for financial imagery, all on its own. This process is called OCR MICR verification-correction, and is considered a valuable asset to organizations seeking a simple program to reduce human and outdated system error.
Convenient
The programmers of bank check scanners often forget that a major financial institution deals with an extremely high volume of customers, at an even higher pace. A system that is too complicated for tellers to learn and use not only cuts into a bank's daily routine, it defeats the very purpose of the automatic scanner. Documents should not require several repeated attempts just to feed them into the device. This is a waste of time, and an extremely frustrating situation for both the teller and the customer who is waiting patiently on the other side of the counter. The majority of tellers prefer feeding documents from the right side of the scan, rather than the left. This preference is just what comes naturally to most people, and as subtle as it sounds, switching sides will enhance the teller's speed with each customer. The ability to drop anywhere from one to a large quantity of checks into the machine single handedly, without any obstacles in the way, saves financial institutions an incredible amount of employee time and money.
Financial institutions using bank check scanners are encouraged to learn how each feature of their device affects performance rates so they may select the check imaging software providers that are best for their teller needs.
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